Digital insurance assistant awarded 1st place
Hail damage or floods – How can victims inform their insurance company without complications in the claim event, and relieve the insurer’s burden in the reporting process? The Q_PERIOR developer team faced up to this issue in a coding challenge.
In parallel to the SAP Live Campus in Basel, eight different teams (e.g. from universities, organisations and consultancies) participated in the InnoJam coding challenge for the development of disruptive business models. The objective of the hackathon was to develop prototypes based on new applications with cloud-based SAP technology for a specific problem within 30 hours. The result represents a realistic use case from the field of Internet of Things (IoT) which provides customers with a new service or product.
Customer service of the future
The Q_PERIOR team aimed to create a digital assistant in the insurance environment. The entire solution is based on SAP components. The case dealt with claim reports of environmental events, such as hail or flooding which can affect a large number of people within a short period of time. This aimed to allow the insurance customer to record a claim via chatbot at any time and from any location within only a few seconds. Meanwhile, the insurance providers benefit from easier processing of a large number of simultaneous reports. This is facilitated through a high degree of automation with workflow, machine learning and blockchain.
In the first step, the jury – comprising development experts, representatives from specialist media and universities – nominated the teams for the final round, from which Q_PERIOR was emerged as the winner thanks to audience voting via app. Following a third place in the previous year, the Q_PERIOR technology and innovation team once again proved that Q_PERIOR is one of the pioneers in the consultancy sector, both for SAP implementations, and in terms of development of technologically visionary projects. We congratulate the Q_PERIOR team on its success!
Experience the Internet of Things live
On each of the two days, SAP Switzerland and its partner companies offered around 1,600 visitors a varied insight into the latest SAP technologies, such as cloud, S/4HANA or Leonardo. Numerous future-oriented, digital solutions could be experienced on-site.
In addition to a round table moderated by Q_PERIOR that allowed customers to exchange experiences with the introduction of SAP S/4HANA, Q_PERIOR experts reported on innovative project realisations with the SAP cloud platform – including with the customers SBB and Munich airport – in two presentations.
The live scenario aroused much interest at the exhibition stand: A real time differentiation system for the use of the public rail network via Internet of Things (IoT) and blockchain. Here, sensor data was transmitted to the HANA database, as well as the blockchain of the SAP cloud platform in real-time, and a price calculated on the basis of a smart contract in the blockchain could be paid directly via an eWallet. Road pricing of the future!