DIGITALISATION AREND STANDARDISATION TO ENSURE REGULATORY COMPLIANT ADVISORY PROCESSES AND CUSTOMER ORIENTATION

Key topic: Sales management

Regulatory requirements are usually associated with additional sales and administrative overheads and costs. Sales processes can be adapted more easily to new or changed requirements if they have been standardised and digitised to the highest degree possible.
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2019-04-05T07:36:15+00:0022. May 2018|

INSURANCE SALES OF THE FUTURE – OMNI-CHANNEL FOR SUCCESSFUL LINKING OF CHANNELS

Key topic: Sales management

How is the customer touchpoint in insurance sales going to change? New communication channels and points of contact are being created all the time – Insurers gain competitive advantage by developing an effective omni-channel sales system.
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2019-04-05T07:36:23+00:0022. May 2018|

A SECTOR IN TRANSITION: THE DIGITAL TRANSFORMATION OF INSURANCE SALES

Key topic: Sales management

The fall in demand for insurance and pension provisions and the rise in demand for digital products spells a major challenge for insurers: namely, the holistic transformation of insurance sales into standardised, digital consulting processes.
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2019-04-05T07:38:29+00:0015. May 2018|

DIGITAL CLIENT CONSULTANCY: SOFTWARE SELECTON WITH THE Q_PERIOR QUICK ASSISTANT

Key topic: Sales Management

Which consultancy system can help insurers to offer their clients need-oriented consultation throughout the customer journey? The Q_PERIOR Quick Assistant facilitates custom software selection.
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2019-04-05T07:39:43+00:009. March 2018|

UNIFORM CUSTOMER EXPERIENCE AND INTERLINKING OF DISTRIBUTION CHANNELS WITH OMNI-CHANNEL CONSULTANCY

Key topic: Sales management

Using the Q_PERIOR omni-channel strategy framework Q_PERIOR helps insurers to identify the right omni-channel solution for them.
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2019-04-05T07:40:40+00:009. March 2018|

ENSURING REGULATORY CONFORMITY THROUGH DIGITAL AND STANDARDIZED CONSULTING PROCESSES

Key topic: Sales management

The regulation of the insurance industry by European and national legislators is increasing. Existing requirements are evaluated and adapted to changing market situations. Q_PERIOR supports the implementation of compliant digital consulting processes.
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2019-04-05T07:41:46+00:009. March 2018|

A hit or a miss: 5 success factors for customer portals in the insurance industry

Whether customer satisfaction, cost savings or new sales ideas: Many insurance companies hope to benefit from launching or optimizing customer portals. On closer examination, however, it becomes apparent that most of the projects fail. Business and IT consultants Q_PERIOR identify 5 critical success factors for insurers which make the difference between a hit or a miss.

2019-04-03T11:07:59+00:008. November 2016|

Success Story: Perfect dovetailing of sales channels

Digitalization has an immediate impact on communication and sales processes in the insurance sector. The network of relationships between customers, field sales and insurers is becoming increasingly complex. That’s why insurance companies require IT landscapes without system discontinuities that facilitate a sales process distributed across various different sales channels.

2019-04-08T18:34:00+00:0018. June 2016|